Returns and Exchanges Policy

We hope you will be totally satisfied with anything you buy from  If, for any reason you are unhappy with your purchase, you can return it.

Under the Consumer Protection (Distance Selling) Regulations 2000 and 2005 you have a right to cancel orders for items purchased from our website within a statutory cooling-off period.  This is normally 7 working days from the day after the date on which the item in question was delivered.

To cancel your order, please provide us with notice either by letter or email, in each case within the statutory cooling off period and giving details of the items ordered, the order number and (where appropriate) their delivery date.

Please note you are responsible for the costs of returning the items to us unless we delivered it in error.

Thank you for shopping at vonnybee